At the time of first visit of the patient to the Institute for consultation, the patient details are filled in a registration form at the Main Reception / Registration Counter. The Patient will receive a registration card with their MR. No. (Medical Record Number), which is unique for each patient.
We create your medical record with this Medical Record Number, update and preserve it with utmost care and confidentiality. This number enables speedy retrieval of your medical records and data, each time you pay a visit to your doctor for consultation or need to be admitted for treatment.
Registration fee of Rs.150.00 will be collected at one time. This is valid for life time. The consultation fee collected from the patient will vary from specialty to specialty. The fee paid will be valid for a month.
Admission may be in two ways: (1) Inpatient Admission (2) Day Care Admission
If the doctors decide to admit the patient either as Inpatient or for Day care, Inpatient Registration Desk will assist the patient with formalities. Based upon diagnosis, eligibility, priority and on availability of room/bed, related allotments will be made to the patient.
In case of non availability of the room in the desired category, the staff will put your name in waiting list and will inform you on the availability. On a repeat admission, you can request for a room in a desired category on telephone 040-23551235 in advance for a particular day. The admission staff will contact you telephonically on availability of room.
The admission counter has a schedule of charges for different categories of rooms. Depending on the type of room desired by the patient, the required amount has to be deposited before getting admitted.
An average estimate of your hospitalization, cost will be given by your treating Doctor. The treating Doctor will explain to you an approximate estimate of the expenses that you might incur during your stay at the hospital. However, the clinical condition of the patient shall determine the actual treatment requirements. Such necessities, whenever they arise, may lead to variation in the treatment estimate.
To keep yourself updated on the expenses you have incurred till any point of time, you can request a provisional bill from the Ward Secretary / Billing Department. In case any clarification regarding expenditure or estimate for further treatment you can request your Doctor for the same.
Basavatarakam Indo American Cancer Hospital & Research Institute provides affordable patient rooms ranging from general cubical wards to air conditioned deluxe rooms. Every patient bed from General to Deluxe is equipped with Central Oxygen supply & suction facility along with Nurse Call Facility. Nurse call facility ensures that nurse responds to your call personally and immediately.
All admitted patients are provided with a fresh welcome kit on their arrival in the room which contains basic toiletry items like toothpaste, toothbrush, soap and tissue roll. Newspapers (Hindi or English) and a set of clean towels are supplied to patients occupying rooms in semiprivate category & upwards. There is a provision for a relative of a patient to stay with the patient in all wards except ICU, MICU, HDU (Post Operative ward).
A variety of inpatient accommodations to suit the requirements of all our patients are offered. The various room categories and facilities available as follows: -
a. General (Cubical Ward)
300 single bed cubicles with a provision for central oxygen and suction facility, nurse call bell system apart from routine Patient Information facilities. One patient attendee will be allowed to stay along with patient for 24 hours.
b. Non A/C Twin Sharing Private Rooms
These are well furnished rooms of the hospital which is shared by two patients. It is provided with Telephone with local call facility, attendant couch for the patient’s attendant and a common toilet cum bathroom.
c. A/C Twin sharing private rooms
These are well furnished air conditioned rooms of the hospital which is shared by two patients. It is provided with Telephone with local call facility, television, attendant couch for the patient’s attendant and a common toilet cum bathroom.
d. Non A/C Single Rooms
These are well furnished single rooms. It is provided with Central Oxygen & Suction facility, Television set, Telephone with local call facility and an attendant couch for the patient’s attendant.
e. Non A/C Deluxe Rooms
These are well furnished single rooms with ambience containing an ante room. It is provided with Central Oxygen & Suction facility, Television set, Refrigerator Telephone with local call facility and an attendant couch for the patient’s attendant.
f. A/C Deluxe Rooms
These are well furnished air conditioned single rooms with ambience containing an ante room. It is provided with Central Oxygen & Suction facility, Television set, Refrigerator Telephone with local call facility and an attendant couch for the patient’s attendant.
g. Super Deluxe Rooms
These are well furnished and spacious air conditioned single rooms with ambience containing an ante room. It is provided with Central Oxygen & Suction facility, Television set, Refrigerator Telephone with local call facility and an attendant couch for the patient’s attendant.
h. Day Care Ward
The Day care patients are normally given general ward unless until specified by patient.
ICU is a well equipped ward in Old Wing with centralized oxygen & suction to take care for critical patients. The ward is equipped with ventilator, multi-para monitor & Bi-pap facility, Infusion pump etc. One doctor is available round the clock to monitor the patient besides nursing staff. There is a waiting room furnished with easy chairs for patient’s attendants.
j. Bone Marrow Transplant Unit
This is 4 bedded air-conditioned specialized isolation wards in the Old Wing for the recipients of Bone marrow transplant patients with strict zonalisation and other measures for the control of infection. It is provided with a television set, Telephone, an attendant couch & special dress for patient’s attendant during their stay with the patient, apart from routine Patient Information facilities.
Please note that only free to air channels are available for recreations.
If during your stay, you wish to upgrade your category to a higher one (for example, from General Ward to single Room), all procedure charges applicable to that higher category shall be applicable for the entire duration of your stay.
Good food is important in the treatment of the patients and is a part of total Patient Information.
The catering or dietary services of the hospital are perhaps one of the very important as being an image of the institution. Its basic concept is to provide nutritious, healthy and hygienic food for the patient. It’s well said, “Good food has Preventive, Curative and Rehabilitative value”. It enhances the immunity of the person by providing daily requirement of nutrients to the body therefore healthy eating habits go a long way in ensuring healthy life.
Dietary department of the hospital is one of the support services, which cater to the dietary needs of the patients and staff working in the hospital. It is headed by three Dieticians. The dietary department ensures that patients are provided well-balanced nutritious diet. As per policy only vegetarian diet is provided in Basavatarakam Indo American Cancer Hospital & Research Institute.
Special care is taken to maintain proper hygienic conditions to avoid infection to the patients. The kitchen staff is given special training for various therapeutic diets that are served to the patient and about how to maintain food hygiene in the hospital.
The dietician is responsible for the food of the patients. Cyclic menus are followed according to the seasonal vegetables in the hospital for the patients. Meals are checked and tasted by the Dietician before serving to the patient so as to ensure quality and hygienic food. Each dish is covered individually and transported in electronically heated trolleys.
Daily feedback is taken from the patients by the dietician about the quality and quantity of various foods being served and any modifications are incorporated in the patients menu. Patient’s satisfaction is the foremost priority in the hospital. Depending upon the patient’s requirement, various types of therapeutic diets are prepared like Renal diet, Diabetic diet, Neutropenic diet and Salt restricted diet etc. Special care is taken to customize to the needs of all the patients. The patients are also given diet charts at the time of discharge for the necessary care.
- Televisions are provided in all categories of rooms from two bedded category onwards. Television sets are tuned to receive various satellite channels round the clock.
- From two-bedded category onwards, Newspapers (Hindi & English) are supplied in each room as per the preference of the patient.
- Playroom for Pediatric patients.
- Psychological Counseling.
- Photocopier facility.
- 24 hrs pharmacy with dedicated Cytotoxic and cold room unit.
- Parking zone.
- Laundry service for patient / attendant.
- Luggage room.
- Ambulance facility.
- Travel assistance.
The consultant in charge of the patient will decide when it is advisable for the patient to leave the hospital. A discharge summary or discharge advice will be explained and handed over to the patient /attendants for follow up treatment at home. Copies of all the investigations are made available to patient from time to time during your hospitalization.
It is important that you arrange to leave by discharge time, so that we can prepare the bed and the room for new admission. It takes about 3 hours for the discharge formalities to be completed after doctor advises discharge. If you are unable to leave by 12 noon, bed charges for half a day are added for the stay till 6:00 pm beyond which full day charges are billed to the patient.
Your bill will be a comprehensive one, with all charges included, and no payments should be outside of what is specified in your bill. All details of bed charges, investigations, doctor’s visit fees, surgeon’s fee and other charges are shown in the bill. In case of clarifications, please approach the billing officer in the billing department.
All outstanding bills must be cleared promptly. At regular intervals you will receive information on the charges accrued to your account from the billing department to help you clear your dues in time and facilitate your discharge.
Your admission/security deposit will be adjusted against your final bill at the time of discharge. The hospital is empanelled with reputed companies for the credit / cash treatment of patients referred from these companies.
Your Suggestions (Feed Back)
We value input in the form of suggestions or comments on your experiences during your stay in Basavatarakam Indo American Cancer Hospital & Research Institute. Please fill in the Patient feedback form /Questionnaire provided to you at the time of the discharge to help us improve our services. Please hand over the filled feedback form to the ward secretary or the nurse on duty.
Also you can drop your Suggestions/Comments in the boxes placed in each wing of the OPD area or make use of the Suggestion Register available with the main reception.
You are required to come for follow up visits in the Outpatient department as advised at the time of discharge. It is advisable to take prior appointment for follow up consultation visit. This will enable your consultant to assess your progress.
Visitors Information – How to Reach
APSRTC bus facility is provided from Secunderabad Railway Station and MGBS (Mahatma Gandhi Bus Station).
By boarding buses going to Jubilee hills check post from different points of the city will also bring you to nearest walk-able distance to reach the hospital.
- Diagnostic & Treatment Services
- Patient Care
- Education & Research
- Virtual Tour
- International Patients